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MedTech Regulatory Affairs · Strategy & Operations Nationwide · International

Get in touch with Metecon

Whether you have a project in mind, a general question, or another inquiry, we’ll connect you with the right person on our team.

Metecon provides advice and support to manufacturers of medical devices and in vitro diagnostic (IVD)devices in the areas of regulatory affairs, clinical affairs, quality management, and other aspects of regulatory compliance.

Since 1999
Regulatory Compliance for Medical Devices and IVDs
50+
Experts from All Regulatory Fields
Mannheim & Bern
Your Contact in Germany and Switzerland
In Person
We’ll Find the Right Contact Person for You
How to reach us:

By phone

Talk to us directly:

+49 621 123469-0

By Email

Send us your question or request:

info@metecon.de →

Via our contact form

Just a few details are all it takes. The right contact person will get in touch with you personally:

Go to the contact form →

Who is the right person to handle your technical inquiry?

Your contacts for consulting and project support

metecon-sales-caroline-arnold

Dr. Caroline Arnold

Head of Sales
T: +49 621 123469-037
caroline.arnold@metecon.de

Your contact for regulatory strategy, international market access, and digitalization, as well as clinical affairs and post-market issues related to medical devices.

metecon-sales-milan-weiss

Milan Weiß

Sales Manager
T: +49 621 123469-040
milan.weiss@metecon.de

Your contact for development and validation, quality management, as well as software regulation and EU conformity assessment.

metecon-sales-kerris-klug

Dr. Kerris Klug

Sales Manager
T: +49 621 123469-041
kerris.klug@metecon.de

Your contact for regulatory questions regarding IVDs, as well as for vigilance, CAPA, and representative services for medical devices and IVDs.

A quick note

Not sure who is responsible for your issue?
Please use the contact form below. We’ll find the right person to assist you.

Your Contacts for Careers, Press, and Events

Careers & Applications

Are you interested in working at Metecon? On our Careers page, you’ll find current job openings and contact information for our HR Manager, Wiebke Hermanns.

Press & Events

Are you planning an article, an interview, or looking for a speaker for your event? Let us know what you have in mind.

Contact Form

Send a message to Metecon

Please briefly describe what this is about. We’ll forward your inquiry to the appropriate contact person and get back to you personally.
Your inquiry will be directed to the right team—we look forward to hearing from you.

team-metecon-sales-operations

 

Headquarters in Germany

Metecon GmbH · Mannheim

Q7, 21
68161 Mannheim, Germany
+49 621 123469-0
info@metecon.de
Mon – Fri | 9:00 a.m. – 5:00 p.m.

Directions on Google Maps →

Switzerland Location

Metecon Switzerland · Bern

Weltpoststr. 5
3015 Bern, Switzerland
+41 79 8682020
info@metecon.de
www.metecon.ch

Go to the Swiss location →

In person or remotely—whatever works best for your project

We collaborate with companies across locations and national borders. We’ll work with you to determine whether a meeting or workshop is best held online or in person—at your location or ours.

Frequently Asked Questions About Contacting Metecon

How do I reach the right contact person at Metecon?

Please use the contact form on this page, send an email to info@metecon.de, or call us at +49 621 123469-0. We will forward your inquiry to the appropriate contact person at Metecon. You do not need to specify a specific department for your inquiry in advance.

What information should my inquiry include?

To make an initial contact request to Metecon, simply provide a brief description of your inquiry and your contact information. For technical inquiries, please also include details about your medical device or IVD, the current status of your project, and the type of support you are seeking. Please also mention any important dates or deadlines if they are relevant to your inquiry.

If you’re not yet sure what kind of support you need, simply describe your current situation. We’ll clarify further details in a personal conversation.


When will I receive a response?

Metecon will get back to you promptly and personally. We’ll review your inquiry and involve the appropriate contact person.

Is your matter urgent—perhaps due to a deadline for addressing nonconformities from your Notified Body or an upcoming audit? If so, please call us directly at +49 621 123469-0.

Can I request a free initial consultation?

Yes. Metecon offers a free, no-obligation initial consultation for regulatory matters related to medical devices and IVDs. During the initial consultation, you’ll receive an initial expert assessment of your situation. Together, we’ll discuss possible next steps and determine whether and how Metecon can support you.

To do so, select the “Project Inquiry (Consulting & Services)” option in the form on this page under the question “What is this about?”—or, if it’s urgent: “Quick Help (urgent problem).” Once we receive your request, we’ll contact you to schedule a meeting.

How does Metecon handle confidential project information?

Metecon will treat your inquiry and the project information it contains as confidential. We use this information to process your request and involvethe appropriate colleagues internally .

For your initial contact, a general description of your matter is sufficient. If you wish to submit confidential documents, please coordinate the exchange with us in advance so that we can enter into a confidentiality agreement if necessary.

You can find information about the processing of your personal data in our Privacy Policy.

Does Metecon also support companies outside of Mannheim and Bern?

Yes. Metecon supports manufacturers of medical devices and IVDs both nationwide and internationally.

Initial consultations and ongoing coordination can take place by phone or video call. We’ll coordinate on-site appointments with you based on the task at hand and your project.


Let's discuss your needs

Write to us or give us a call. We’ll find the right person to assist you and get back to you promptly and personally.